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Privacy Policy

Introduction

At Pather Ltd, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By using Pather, you agree to this policy. If you have any questions, you can contact us at privacy@pather.co.

Who We Are

Pather Ltd (“we”, “us”, or “our”) is a UK-based company helping creators build and grow their learning and mentorship platforms.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Information: Name, email address, and profile details you provide when creating an account.
  • Payment Information: Billing details, payment method, and transaction data. Payments are securely processed by third-party providers like Stripe and Klarna. We do not store your full payment card details.
  • Uploaded Content: Files, media, courses, or mentorship materials you upload or share on Pather.
  • Usage Information: Pages you visit, features you use, and activity logs to help improve your experience.
  • Technical Information: IP address, device type, browser information, and operating system for analytics and security.

How We Use Your Information

  • Create and manage your Pather account.
  • Process payments and provide receipts.
  • Deliver and improve our platform’s features and services.
  • Communicate important updates or service notifications.
  • Offer customer support.
  • Send relevant marketing emails (you can opt out anytime).
  • Ensure platform security and prevent fraud.

How We Share Your Information

We do not sell or rent your data. We may share it with trusted third parties only when necessary, such as:

  • Payment processors: Stripe and Klarna, to handle secure transactions.
  • Service providers: For hosting, analytics, email communication, and support.
  • Legal authorities: When required by law or legal process.

All third-party partners are contractually bound to keep your information secure and use it only for the purpose we agree to.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize it.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to certain processing activities.
  • Request transfer (portability) of your data.
  • Withdraw consent at any time for marketing or optional features.

You can make these requests by emailing privacy@pather.co.

Cookies and Tracking

Pather uses cookies and similar technologies to:

  • Keep you signed in.
  • Remember preferences.
  • Improve website performance and analyze usage.

You can manage or disable cookies through your browser settings, though some features may not function properly without them.

Data Security

We use industry-standard measures to protect your personal data, including encryption, secure servers, and restricted access. While we take every reasonable step to protect your data, no online system is completely secure.

International Data Transfers

As a global platform, we may transfer your data outside the UK (for example, to service providers). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website with the new effective date.

Contact Us

If you have questions, concerns, or complaints about how we handle your data, please contact:

Dots

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